JustMet AI Privacy Policy

Last updated: 1 August 2026 · Applies to justmetai.com and all JustMet AI companion chats.

1. Who we are

JustMet AI operates the website justmetai.com and the companion chat service available through it. Where this policy says "we", "us" or "JustMet AI", it refers to that operator, acting as the controller of the personal data described below.

2. Scope of this policy

This policy covers every page on justmetai.com, every chat you hold with a JustMet AI companion, and any email we send you about your account. It does not cover third party websites you reach by leaving JustMet AI.

3. Age requirement

JustMet AI is restricted to adults aged 18 or older. We do not knowingly collect data from anyone under that age. If we learn that an account belongs to a minor, we close it and erase its contents.

4. Account information

To open an account we ask for an email address and a password, or a sign-in token from a provider you choose. You may add a display name. Nothing more is required, and JustMet AI never asks for your real name, address or identity documents.

5. Conversation content

Messages you send to a companion, along with her replies, are stored so the conversation can continue where it stopped. This includes text, generated images shown to you, and voice notes. Conversation content is linked to your account and is not published anywhere.

6. Companion settings

Choices such as appearance, personality traits, language and tone are saved as settings on your account so that your companion stays consistent between sessions.

7. Payment data

If you buy an upgrade, the payment is handled by a licensed payment processor. JustMet AI receives a transaction reference, the amount, the currency and the result. Full card numbers never reach our systems.

8. Device and technical data

Our servers record the IP address, browser type, operating system, screen size, language and timestamps of requests. This data keeps the service running, helps us fix faults and lets us detect abuse.

9. Cookies and local storage

We set a small number of cookies and local storage entries: one to keep you signed in, one to remember interface preferences, and where you allow it, one for aggregated measurement. You can clear them in your browser at any time, though signing in will then be required again.

10. Analytics

We look at aggregated counts such as page views, sign-up completion and error rates. These reports describe groups of visitors, not individuals, and they are never joined with your conversation content.

11. Marketing and email

Service emails, such as password resets and billing receipts, are sent whenever needed. Promotional emails are only sent if you opt in, and every one of them carries a working unsubscribe link.

12. Why we process your data

We process the data described above to create and secure your account, deliver companion replies, remember context between chats, process payments, prevent fraud and abuse, meet legal obligations, and improve the reliability of JustMet AI.

13. Legal bases

Where data protection law requires a legal basis, we rely on performance of our agreement with you for core service functions, your consent for optional analytics and marketing, our legitimate interests in security and service quality, and legal obligation where a statute applies.

14. Service providers

We use a limited set of processors: hosting and content delivery, model inference for generating replies and images, transactional email, payment processing, and error monitoring. Each acts on written instructions and may not use your data for its own purposes.

15. International transfers

Our providers may operate in countries other than yours. When personal data leaves its region of origin, we rely on recognised transfer mechanisms, such as standard contractual clauses or an adequacy decision, together with technical safeguards.

16. Retention periods

Conversation content is kept until you delete it or close your account. Account records are removed within thirty days of deletion, apart from billing records that tax law requires us to keep for longer. Technical logs are rotated within ninety days.

17. Security measures

Traffic to JustMet AI is encrypted in transit. Stored data sits behind access controls limited to a small number of authorised staff, credentials are hashed, and administrative access is logged and reviewed.

18. Your access and portability rights

You may ask for a copy of the personal data we hold about you, in a portable format, at no charge. We respond within thirty days and may ask you to confirm control of the account email first.

19. Correction and deletion

You can edit your account details in the interface, delete an individual conversation, or delete the whole account. Deletion removes conversation content and companion settings from live systems and clears them from backups on the next rotation cycle.

20. Objection and restriction

Where we rely on legitimate interests, you may object to a specific processing activity, or ask us to restrict it while a dispute is examined. Tell us which activity you mean and we will confirm the outcome in writing.

21. Withdrawing consent

Consent given for analytics or promotional email can be withdrawn at any time. Withdrawal applies from the moment we receive it and does not affect processing already carried out lawfully.

22. Automated processing

Companion replies are produced automatically from your conversation and settings. Automated checks also flag suspected fraud or prohibited content. No automated process makes a decision with legal consequences for you, and you can ask a human to review any account restriction.

23. Sensitive information

JustMet AI does not ask for health, biometric, political, religious or financial detail. Please do not put such information into a chat. Anything you volunteer is treated as ordinary conversation content and deleted along with it.

24. Children and reporting

If you believe a minor holds an account, or that content involving a minor has been generated, write to us immediately at the address in section 30. Reports of this kind are prioritised and acted on the same day.

25. Law enforcement requests

We disclose data to an authority only where a valid, properly served legal instrument compels it. We review each request, narrow it where possible, and notify the affected user unless the law forbids it.

26. Data incidents

If a breach affecting your personal data occurs, we assess it without delay, notify the competent supervisory authority within the statutory deadline where required, and tell affected users what happened and what to do.

27. Third party links

Some pages link to services JustMet AI does not operate, including payment pages. Once you follow such a link, the privacy notice of that operator applies to what happens there.

28. Changes to this policy

We may revise this policy as the service develops. The date at the top always shows the current version, and a material change is announced on the site or by email before it takes effect.

29. Regional notices

Residents of the European Economic Area and the United Kingdom may lodge a complaint with their national supervisory authority. Residents of California may exercise access, deletion and opt-out rights; JustMet AI does not sell personal information and does not share it for cross-context behavioural advertising.

30. Contacting JustMet AI

Questions, requests and complaints about privacy go to hello@justmetai.com. Mention the email address on your account so we can locate the right records.